Jewell Animal Hospital

Our Goal is to Provide a Caring & Flexible Environment for Our Pets & Owners.

From the Doctor...
My goal at Jewell Animal Hospital is to provide a warm, caring, and flexible environment for our pets and their owners. With an emphasis on great customer service and the latest medical, surgical, and pain management techniques, I want clients to walk away feeling that their companion animals received the best possible care and attention available anywhere in the city!

Survey

At Jewell Animal Hospital, the quality of care we provide you and your pet is very important to us. It is our goal to provide excellent veterinary care in a modern, clean and caring environment. By sharing your comments with us about your experiences and expectations for your pet’s veterinary care, you can help us achieve this goal. We greatly appreciate your time. Thank you for visiting us at Jewell Animal Hospital. We hope to see you again!

How were you refered to our office? (Check all that apply)

Neighbor/Friend

Yellow Pages

Hospital Sign/Walk by

Client

Yelp.com

Internet, please specify which site:

Other, please specify:

Have you seen our ads in... (Check all that apply)

The Onion

Free Press

Inside Publications

Chicagoland Tails

Pink Pages Magazine

Alternative Phonebook

Billboard ads

On a scale of 1 to 5

(1 being a definite NO and 5 being a definite YES),

Would you describe our waiting room as:

Comfortable

1 2 3 4 5

Neat and Clean

1 2 3 4 5

Odor-Free

1 2 3 4 5

Welcoming

1 2 3 4 5

Are our office hours convenient?

1 2 3 4 5

Did our front staff...

Greet you upon entrance?

1 2 3 4 5

Seem welcoming and professional?

1 2 3 4 5

Give you their undivided attention?

1 2 3 4 5

Seem indifferent?

1 2 3 4 5

Did our technicians...

Communicate effectively?

1 2 3 4 5

Seem knowledgable?

1 2 3 4 5

Act courteous and professional?

1 2 3 4 5

Handle your pet gently and properly?

1 2 3 4 5

Seem hurried or impolite?

1 2 3 4 5

Were our veterinarians...

Introduced with a warm greeting?

1 2 3 4 5

In a hurry or insensitive?

1 2 3 4 5

Professional in manner & appearance?

1 2 3 4 5

Good at comforting you & your pet?

1 2 3 4 5

Able to explain diagnoses and treatments well?

1 2 3 4 5

Attentive to your pet’s present symptoms?

1 2 3 4 5

Interested in what you had to say?

1 2 3 4 5

Able to meet your expectations for your pet’s care?

1 2 3 4 5

Was your phone conversation...

Courteous and Professonal?

1 2 3 4 5

Hurried and Impolite?

1 2 3 4 5

Informative and Helpful?

1 2 3 4 5

When you telephoned...

Was your call answered promptly?

1 2 3 4 5

Did you have trouble getting through?

1 2 3 4 5

You were placed on hold too long?

1 2 3 4 5

Was your waiting time reasonable?

Yes No

Do you feel the prices were reasonable?

Yes No

Please elaborate on any areas in which our services were lacking.

Why did you choose this hospital?

Would you recommend our clinic to others?

Yes No

Why or why not?

Please offer any suggestions that you feel would improve our clinic.


	And that’s not all… We are equipped with the most modern blood analyzing machines. We have access to internal medicine specialists at IDEXX Corporation for follow-up consultations on difficult cases. Surgical patients at Jewell Animal Hospital are monitored for all vitals during procedures including "Bair Huggers" to keep anesthetized patients warm and cardiovascular machines to measure anything from blood pressure to carbon dioxide output. We have access to the latest information using the Veterinary Information Network and have established relations with veterinary specialists from neurologists to dermatologists.